Auto Repair Answering Service
An Auto Repair Answering Service That Answers While You're Under the Hood
Service writers are with customers and techs are in the bays, so the phone rings out. Voksha answers every call, captures the vehicle and the problem, logs status requests, and books the appointment on Premium, 24/7.
Overview
What a Auto Repair Answering Service Does.
An auto repair answering service answers calls to your shop when service writers are busy or the shop is closed, capturing vehicle details and booking appointments. Voksha is an AI auto repair answering service that answers every call 24/7, books service on Premium, and starts at $14/month.
- 24/7
- Shop coverage
- <200ms
- Answer speed
- $14/mo
- Starting price
- 0
- Per-minute fees
The Problem
Why Businesses Need a Auto Repair Answering Service.
The calls a traditional service and a voicemail box quietly lose.
Service writers are swamped
Checking cars in and out at the counter leaves no one to answer the phone during the morning rush.
Techs cannot pick up
Your technicians are under vehicles, not by the phone, and every interruption slows a job.
Status calls clog the line
Customers calling to ask if their car is ready tie up the phone while new customers get a busy signal.
After-hours breakdowns
Drivers look for a shop in the evening and on weekends, and book with whoever answers.
Why Voksha
How Voksha Delivers It.
An AI auto repair answering service that answers instantly, every time, with $1 per call after your included calls.
Auto Repair Answering Service by Voksha
Voksha replaces per-minute meters and voicemail with AI that answers on the first ring, responds in under 200 ms, books appointments on Premium, and hands your team a clean summary of every call.
- Answer every call instantly, even during the morning drop-off rush.
- Capture year, make, model, mileage, and symptoms so service writers can prepare the repair order.
- Book maintenance, diagnostics, and repair appointments on Premium.
- Log status and callback requests so your team can respond in batches instead of stopping work.
- Per-call pricing from $14/month, with no per-minute meter.
How It Works Day to Day.
Appointment booking
On Premium, oil changes, brake jobs, diagnostics, and inspections are booked into your schedule.
Vehicle intake
Year, make, model, mileage, and symptoms are captured before the car arrives.
Status and callback requests
Customers asking about their vehicle get their request logged for a quick callback.
After-hours calls
Evening and weekend callers book or leave full details instead of calling another shop.
Sample Call
What Your Callers Hear.
A typical call to a Voksha auto repair answering service, step by step, and what lands in your inbox afterwards.
Greeting
The caller hears your shop name and is answered on the first ring, even during the morning rush.
Reason for calling
Voksha asks whether they want to book service, check on a vehicle, get a quote, or report a breakdown.
Vehicle details
It captures year, make, model, mileage, symptoms, and any warning lights.
Booking or callback
On Premium, it books the appointment into an open slot. Status and quote requests are logged for a service writer callback.
Summary
Your service writers get a text and email with the customer, vehicle, request, and transcript.
Comparison
AI vs Live Answering Service
vs Voicemail.
The three ways auto repair businesses cover their phones, compared on what actually decides the outcome.
| What happens when | Voksha (AI) | Live answering service | Voicemail |
|---|---|---|---|
| A new customer calls during morning drop-off | Answered instantly, vehicle and issue captured | Operator takes a message | Caller tries the next shop |
| Capturing vehicle details | Year, make, model, mileage, symptoms and warning lights | Depends on the script | Whatever the caller leaves |
| Booking service | Books into your schedule on Premium | Often a callback request | Not possible |
| Is-my-car-ready calls | Logged with name and vehicle for a quick callback | Message relayed | More voicemails to return |
| Price quote requests | Shares your standard prices, routes the rest to a service writer | Message taken | No answer |
| Cost at 150 calls a month | $99/month on Premium, calls included | Roughly $510-$990 at a typical $1.70-$3.30 per minute and 2-minute calls | Free, but lost jobs add up |
| Evenings and weekends | Answered 24/7 | Covered, sometimes at higher rates | Voicemail |
How much does a auto repair answering service cost?
Live answering services for auto repair shops typically charge $1.70-$3.30 per minute, so 150 calls a month at about 2 minutes each costs roughly $510-$990. Voksha charges per call: Starter is $14/month for 15 calls, Premium is $99/month for 150 calls with booking, then $1 per additional call.
An auto repair answering service answers calls to your shop when service writers are busy or the shop is closed, captures vehicle details, and books appointments. Voksha is an AI auto repair answering service that answers 24/7 from $14/month.
Voksha can share any standard prices you provide, such as oil change or inspection pricing. For diagnostic and repair work it captures the symptoms and routes the request to a service writer rather than guessing.
Yes. Voksha logs the customer name and vehicle and sends the request to your team, so you can return status calls in batches instead of stopping work every few minutes.
Yes, on Premium and Enterprise, set up with Voksha support. Voksha can connect to Tekmetric, Shop-Ware, and Mitchell 1. Starter captures the vehicle details and sends them to you, and Premium can also book into Google Calendar or Outlook.
Voksha starts at $14/month for 15 calls, then $1 per additional call, with a $99/month Premium plan for 150 calls. There are no per-minute charges or after-hours premiums.
Yes. Voksha answers 24/7, captures the vehicle, location, and problem, and follows your rules, such as sharing your towing partner's number or routing to an on-call contact on Premium.
Yes. Voksha handles calls for tire shops, collision repair, transmission shops, and dealership service departments. You set the intake questions for your type of work.
Yes. Forward your existing number to Voksha all the time or only when you miss a call. You can be live in under 5 minutes.
Explore more
See how Voksha works as a auto repair answering service alongside pricing, ROI, and related industries.
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Watch
See Voksha answer the phone.
Short clips from our YouTube channel. Want to hear it live? Call the free demo line: 1-888-488-1811.
Everyone's on a lift. Nobody's at the desk. The phone still rings.
Book every repair, even during the rush.
Go live in under 5 minutes by forwarding your existing number, and start answering every call 24/7 from $14/month.