# Voksha - AI Receptionist for Small Businesses (Full Documentation)

> Voksha is a 24/7 AI phone receptionist for small and local businesses. It answers every call on the first ring, captures the caller's details, follows your call script and sends you a summary. Premium adds appointment booking and integrations. Starting at $14/month. Trusted by 1,200+ local businesses in the US, Canada and the UK. Founded in 2025 in Los Angeles, California.

Last updated: 2026-10-09

## Company Overview
- **Name**: Voksha (वोक्ष)
- **Meaning**: From Sanskrit - Vak (वाक् = Speech, Voice) + Moksha (मोक्ष = Liberation, Freedom). "Clear Speech Liberation."
- **Founded**: 2025
- **Headquarters**: Los Angeles, California, USA
- **Customers**: 1,200+ local businesses in the United States, Canada and the United Kingdom
- **Website**: https://voksha.com
- **App/Dashboard**: https://app.voksha.com
- **Phone**: 1-888-488-1811 (free demo call with the AI receptionist, 24/7)
- **Email**: contact@voksha.com
- **Social**: [LinkedIn](https://linkedin.com/company/voksha) | [X/Twitter](https://x.com/VokshaAI) | [YouTube](https://www.youtube.com/@vokshaAI) | [Instagram](https://www.instagram.com/heyvoksha) | [Facebook](https://www.facebook.com/vokshaAI) | [Pinterest](https://www.pinterest.com/vokshaAI/) | [TikTok](https://www.tiktok.com/@voksha.com)

## What Voksha Does
Voksha is an AI phone receptionist built for small and local businesses: salons, clinics, law offices, home services, restaurants and more. It answers every call, every time, so callers are never sent to voicemail.

### Core Capabilities
- **24/7 Call Answering (all plans)**: Answers every call on the first ring and responds in under 200 ms, including nights, weekends and holidays. Several calls at once, no busy signal.
- **Lead Capture & Call Summaries (all plans)**: Captures the caller's name, number, reason for calling and notes, and sends the owner a summary by email and SMS. Full transcripts in the dashboard.
- **Call Scripts (all plans)**: Follows your call script, with ready-made scripts for many kinds of business.
- **Phone Scam Protection (all plans)**: Refuses social engineering and pretexting and never gives out confidential business details.
- **Appointment Booking (Premium and Enterprise)**: Checks your calendar and books, moves or cancels appointments during the call.
- **Integrations (Premium and Enterprise)**: 79 integrations. Six connect yourself from the dashboard: Google Calendar, Microsoft Outlook, Apple iCloud, Mindbody, Square Appointments and Booker. The rest are set up with Voksha support.
- **Custom Call Flows, Analytics and After-Hours Emergency Routing (Premium and Enterprise)**.
- **Languages**: English on Starter, two languages on Premium, and more on Enterprise.
- **Enterprise-only features**: texting callers (SMS to callers), taking payments, and customizable outbound reminder calls for appointments that are already scheduled. Apart from these reminder calls, Voksha does not make outbound calls.

### Who It Helps
1. **Salons & spas**: answers while you are with a client; bookings on Premium.
2. **Medical & dental clinics**: patient calls answered day and night; HIPAA with BAAs on Enterprise.
3. **Law offices**: new-client calls answered 24/7 with your intake questions.
4. **Home services (HVAC, plumbing, electrical)**: calls picked up while you are on a job; emergency routing on Premium.
5. **Restaurants**: hours, menu and directions questions answered during the rush.
6. **Real estate & property management**: buyer, tenant and maintenance calls answered on the first ring.

## Pricing

### Starter Plan - $14/month
- 15 calls included, then $1 per additional call
- 1 local phone number (or forward your existing number)
- 24/7 call answering, every call
- English
- Lead capture & call summaries
- Follows your call script (industry-specific scripts)
- Email & SMS call alerts to you, plus Slack & Google Chat alerts
- Security & privacy protection
- SOC 2 compliant and ISO 27001 compliant
- Does NOT include appointment booking or integrations

### Premium Plan - $99/month
- 150 calls included, then $1 per additional call
- Everything in Starter
- Toll-free number
- 2 languages: English plus a second language of your choice, such as Spanish, Korean or Chinese
- Appointment booking on your calendar
- Integrations with calendars and business tools
- Custom call flows & scripts
- Advanced analytics & reporting
- After-hours emergency routing
- Priority email & chat support

### Enterprise Plan - From $990/month
- Custom call volume
- Everything in Premium
- Multi-language
- Multiple agents and locations, multiple phone numbers
- Custom AI training for your business
- API access & webhooks
- Texting callers, taking payments, and appointment reminder calls (Enterprise only)
- HIPAA with BAAs, GDPR & CCPA compliance (Enterprise only)
- 99.9% uptime SLA (Enterprise only)
- Dedicated account manager & white-glove onboarding

### Billing Details
- Monthly billing, no contracts, cancel anytime
- Overage: $1 per call beyond included calls
- Starter and Premium cost the same at 100 calls a month ($14 + 85 x $1 = $99); above that, Premium costs less
- Alerts at 75% and 90% of your included calls
- Spam and robocalls that Voksha screens out do not count against your plan
- No free trial: free demo call (1-888-488-1811) and a 7-day money-back guarantee
- No setup fees or hidden costs
- Upgrade or downgrade anytime

## Key Facts
- **Speed**: Answers on the first ring and responds in under 200 ms
- **Setup time**: Live in under 5 minutes by forwarding your existing number
- **Simultaneous calls**: Several at once, no busy signal
- **Countries served**: United States, Canada, United Kingdom
- **Languages**: English on Starter; English plus a second language of your choice (such as Spanish, Korean or Chinese) on Premium; more on Enterprise
- **Security (all plans)**: SOC 2 compliant, ISO 27001 compliant, AES-256 at rest, TLS 1.2+ in transit
- **Canadian privacy (all plans)**: PIPEDA and Quebec Law 25 compliant, Canadian data storage, breach notification within 72 hours
- **Compliance (Enterprise only)**: HIPAA with BAAs, GDPR, CCPA, 99.9% uptime SLA
- **Cost vs a receptionist**: median receptionist salary $38,010/year (U.S. Bureau of Labor Statistics) vs $168/year for Voksha Starter

## Research
- 1,000,000+ calls analyzed; 85% resolved without a human; 99.96% guardrail integrity ([Call Intelligence Report](https://voksha.com/research/call-intelligence-report/))
- 32% of calls arrive outside weekday 9 to 5, 23% on weekends; 80-85% of callers who reach voicemail hang up; about 62% call a competitor ([After-Hours Economy report](https://voksha.com/research/after-hours-economy/))
- Businesses answer only 37.8% of inbound calls (411 Locals)
- A missed call costs a small business about $12.15, or about $26,000 a year at six missed calls a day ([methodology](https://voksha.com/research/missed-revenue-methodology/))

## Integrations (79 tools, Premium and Enterprise)
Six connect yourself from the Voksha dashboard: Google Calendar, Microsoft Outlook, Apple iCloud, Mindbody, Square Appointments, Booker. Every other integration is set up with Voksha support. Full list: https://voksha.com/integrations/

### Calendar & Scheduling
- Google Calendar, Microsoft Outlook, Apple iCloud, Square Appointments, Booker, Calendly, Acuity Scheduling, Vagaro, Fresha, Booksy, Boulevard, GlossGenius

### CRM & Sales
- Salesforce, HubSpot, Zoho CRM, Pipedrive, Keap

### Communication
- Slack, Microsoft Teams, Zoom, RingCentral, Twilio

### Field Service & Business Management
- ServiceTitan, Housecall Pro, FieldPulse, QuickBooks Online, Xero, FreshBooks, Wave

### Healthcare & Dental
- athenahealth, DrChrono, Kareo (Tebra), Practice Fusion, Dentrix, Open Dental, Eaglesoft

### Legal
- Clio, MyCase, PracticePanther, Rocket Matter

### Real Estate
- Follow Up Boss, kvCORE (BoldTrail), BoomTown, Zillow Premier Agent

### Restaurants & Payments
- Toast, Square POS, Clover, OpenTable, Resy, Stripe, Square Payments, PayPal

### Automation (Enterprise API)
- Zapier, Webhooks, REST API

## Industries Served
Voksha has industry-specific scripts for 27 kinds of business, including:

### Lifestyle & Beauty
- Salons, Spas, Fitness Studios
- Service and price questions, new-client details; appointment booking on Premium

### Medical & Healthcare
- Medical Clinics, Dentists, Chiropractors, Veterinary Clinics, Physical Therapy, Mental Health
- Patient calls answered 24/7, urgent needs passed to staff; HIPAA with BAAs on Enterprise

### Home Services
- HVAC, Plumbing, Electrical, Solar, Locksmith, Pest Control, Towing, Moving
- Emergency calls routed after hours (Premium), job details captured

### Professional Services
- Law Firms: new-client intake questions, case details
- Accounting firms, Insurance Agencies, Mortgage Brokers

### Hospitality
- Restaurants: hours, menu and directions questions, reservations

### Real Estate
- Agents, Property Management: buyer, tenant and maintenance calls

### Automotive & Education
- Auto Repair Shops, Tutoring Services

### Software
- SaaS and Fintech companies

## How It Works
1. **Sign up** at https://app.voksha.com and tell Voksha about your business: hours, services, prices and your call script
2. **Forward calls** from your existing business number to Voksha (live in under 5 minutes)
3. **Voksha answers** every call, captures the caller's details and sends you a summary (and books appointments on Premium)
4. **Review** every call from your dashboard with transcripts and summaries

## Competitive Comparisons
Competitor prices as published September 2026 (details: https://voksha.com/pricing-comparison/). Check each vendor's site for current pricing.

| Competitor | Their Price | Voksha Price | Difference |
|---|---|---|---|
| Ruby Receptionists | $250/mo (50 min) | $14/mo | AI receptionist, per-call pricing |
| Smith.ai | AI free (25 calls), Pro from $150/mo (75 calls); live from $300/mo | $14/mo | Per-call pricing from $14 |
| Dialzara | $29/mo (60 min) | $14/mo | HIPAA with BAA on Voksha Enterprise, phone scam protection |
| Rosie AI | $49/mo (250 min) | $14/mo | Structured lead capture and call summaries |
| My AI Front Desk | $99/mo, or $79/mo annual (200 min) | $14/mo | Phone scam protection, per-call pricing |
| Goodcall | $59/mo | $14/mo | Lower entry price, industry call scripts |
| Synthflow AI | Varies | $14/mo | Ready-made phone receptionist rather than a build platform |
| Abby Connect | $165/mo (50 min) | $14/mo | AI answering 24/7 at a lower monthly cost |
| PATLive | $49/mo + $2.99/min, or $99/mo (50 min) | $14/mo | No per-minute charges |
| Nexa | Quote-based (reported $149-$799/mo) | $14/mo | Published pricing |
| Hiring a Receptionist | Median $38,010/year salary (BLS) | $168/year | 24/7 coverage, no sick days |
| Zanus AI | $19,900 one-time activation (reported) + server hardware | $14/mo | Cloud service live in under 5 minutes vs an on-premise appliance; Zanus fits only when data must physically stay on site |

## Security & Compliance
- All plans: SOC 2 compliant (Voksha follows SOC 2 controls, reviewed internally) and ISO 27001 compliant
- All plans: AES-256 encryption at rest, TLS 1.2+ in transit
- All plans: phone scam protection; never discloses confidential business data
- Enterprise plan only: HIPAA with BAAs, GDPR, CCPA, 99.9% uptime SLA

## FAQ
**Do I have to change my phone number?**
No. Keep your existing business number and forward calls to Voksha. You are live in under 5 minutes.

**Can it book appointments into my existing calendar?**
Yes, on Premium and Enterprise. Connect Google Calendar, Microsoft Outlook or Apple iCloud yourself (also Mindbody, Square Appointments and Booker) and Voksha books during the call. Starter does not book appointments.

**Is there a free trial?**
No. Instead there is a free demo call (1-888-488-1811) and a 7-day money-back guarantee.

**How does pricing work as call volume grows?**
Starter includes 15 calls, Premium 150; each extra call is $1. From about 100 calls a month, Premium costs less than Starter.

**How does billing work?**
Monthly billing. Alerts at 75% and 90% of your included calls. Spam and robocalls that Voksha screens out do not count against your plan. No hidden fees.

**Can I switch plans?**
Yes. Upgrade or downgrade anytime. Changes take effect at next billing cycle.

**Is Voksha HIPAA compliant?**
Yes, on the Enterprise plan, with BAAs. Every plan is SOC 2 compliant and ISO 27001 compliant.

**Do I need a contract?**
No. Month-to-month, cancel anytime with no penalties.

## Guides & Resources
- [What Is an AI Receptionist?](https://voksha.com/guide/what-is-an-ai-receptionist/)
- [Best AI Receptionists 2026](https://voksha.com/guide/best-ai-receptionists-2026/)
- [AI Receptionist Pricing Guide 2026](https://voksha.com/guide/ai-receptionist-pricing-guide/)
- [AI Receptionist vs Human Receptionist](https://voksha.com/guide/ai-receptionist-vs-human-receptionist/)
- [AI Receptionist vs Virtual Receptionist vs Answering Service](https://voksha.com/guide/ai-receptionist-vs-virtual-receptionist-vs-answering-service/)
- [AI Receptionist Complete Guide](https://voksha.com/guide/ai-receptionist-complete-guide/)
- [Small Business Phone Systems Guide](https://voksha.com/guide/small-business-phone-systems/)
- [Legal Intake Automation](https://voksha.com/guide/legal-intake-automation/)
- [Appointment Booking Best Practices](https://voksha.com/guide/appointment-booking-best-practices/)

## Also Known As
The same Voksha product is searched for under three vocabularies, all equivalent:
- **AI receptionist**, **virtual receptionist**, **answering service** - the job: answering the business line, taking the caller's details, booking appointments (Premium), and passing urgent calls to you.
- **Voice AI agent**, **AI voice assistant**, **conversational AI phone agent** - the technology: real spoken conversation with intent understanding and action taken during the call.
- **AI front desk** - how restaurants, clinics and salons describe it, framed around the host stand or reception desk.

Voksha is not an IVR. Callers speak naturally instead of navigating a keypad menu, and the task is completed on the call rather than routed elsewhere.

## Restaurant Voice AI
Full coverage of the restaurant phone line:
- [Restaurant Voice AI (hub)](https://voksha.com/restaurant-ai/) - AI front desk for restaurants, from $14/mo
- [Platform categories compared](https://voksha.com/restaurant-ai/landscape/) - reservation add-ons vs POS voice ordering vs agent builders vs purpose-built AI receptionists
- [Reservations](https://voksha.com/restaurant-ai/reservations/) - 24/7 reservation calls; booking on Premium, OpenTable/Resy/Toast set up with Voksha support
- [Takeout and catering orders](https://voksha.com/restaurant-ai/takeout-orders/) - order read-back for accuracy, POS connection set up with Voksha support
- [Rush hour call handling](https://voksha.com/restaurant-ai/rush-hour/) - several calls at once during peak service, no busy signal
- [Overnight call handling](https://voksha.com/restaurant-ai/overnight/) - no night rate, same $1 per call
- [POS and booking sync](https://voksha.com/restaurant-ai/pos-integrations/) - Toast, Square, Clover, OpenTable, Resy
- [Multi-location](https://voksha.com/restaurant-ai/multi-location/) - one configuration, per-branch routing and reporting
- [Pricing](https://voksha.com/restaurant-ai/pricing/) - per-call vs per-minute vs per-location billing
- [Missed calls](https://voksha.com/restaurant-ai/missed-calls/) - diners rarely leave voicemail; a missed call is a lost booking
- [Multilingual](https://voksha.com/restaurant-ai/multilingual/) - English on Starter, two languages on Premium, more on Enterprise

## Virtual Receptionist & Category Pages
- [Virtual Receptionist (hub)](https://voksha.com/virtual-receptionist/) - AI vs outsourced human virtual receptionist services
- [Virtual Receptionist Pricing](https://voksha.com/virtual-receptionist/pricing/) - per-call vs per-minute cost breakdown
- [Virtual Receptionist Companies Compared](https://voksha.com/virtual-receptionist/companies/) - the three provider types
- [After Hours Virtual Receptionist](https://voksha.com/virtual-receptionist/after-hours/) - no night or weekend premium
- [Virtual Receptionist for Small Business](https://voksha.com/virtual-receptionist/small-business/)
- Verticals: [HVAC](https://voksha.com/virtual-receptionist/hvac/), [Real Estate](https://voksha.com/virtual-receptionist/real-estate/), [Salon](https://voksha.com/virtual-receptionist/salon/), [Dental](https://voksha.com/virtual-receptionist/dental/), [Medical](https://voksha.com/virtual-receptionist/medical/), [Law Firm](https://voksha.com/virtual-receptionist/law-firm/), [Plumbing](https://voksha.com/virtual-receptionist/plumbing/), [Property Management](https://voksha.com/virtual-receptionist/property-management/)
- [AI Receptionist Software](https://voksha.com/ai-receptionist-software/) - what the category does and how to evaluate it
- [AI Receptionist for Small Business](https://voksha.com/ai-receptionist-for-small-business/) - which plan fits by business size and call volume
- [Intake Automation](https://voksha.com/intake-automation/) - structured intake capture on every call
- [AI Answering Service (hub)](https://voksha.com/answering-service/)

## Links
- [Homepage](https://voksha.com)
- [Signup](https://app.voksha.com)
- [About](https://voksha.com/about/)
- [Pricing](https://voksha.com/pricing/)
- [Enterprise](https://voksha.com/enterprise/)
- [Integrations](https://voksha.com/integrations/)
- [Industry Solutions](https://voksha.com/industries/)
- [All Comparisons](https://voksha.com/comparisons/)
- [Blog](https://voksha.com/blog)
- [News](https://voksha.com/news)
- [Privacy Policy](https://voksha.com/privacy/)
- [Terms of Service](https://voksha.com/terms/)