Can Voksha handle appointment confirmation calls or reminders to cut down on no-shows?

For Dental Practices

On the Enterprise plan, yes. Outbound reminder calls for appointments that are already on the schedule are an Enterprise-only feature, and they can be customized to sound like your practice, confirm the time, and remind the patient of anything they need to bring. Texting patients is also Enterprise-only. Every no-show is a chair sitting empty that could have held a hygiene visit or a much higher-value restorative procedure, so for a larger practice or DSO with tight hygiene schedules, reminder calls can be worth adding. If a patient says during the reminder that they can't make it, Voksha captures that and flags it for your front desk so your team can move the appointment and reopen the slot with enough notice to fill it, which is very different from a no-show discovered when the patient simply doesn't walk in. On Starter and Premium, Voksha doesn't make outbound calls at all, so most practices keep their existing reminder texts through a platform like Weave, Solutionreach, or their PMS, and let Voksha answer the calls those reminders generate: the patient who calls back to confirm, ask a question, or say they need a different time gets an answer on the first ring instead of voicemail. Either way, Voksha works alongside your reminder tools rather than replacing them.