Can Voksha handle calls in Spanish or other languages for our patient base?

For Dental Practices

Yes, depending on your plan: English on Starter, two languages on Premium, and more on Enterprise. For many dental practices, Premium's second language, usually Spanish, solves a real staffing gap. Practices in areas with a large Spanish-speaking population, or serving other language communities, often rely on having one or two bilingual staff members available to handle those calls, which means language coverage disappears the moment that person is out sick, on lunch, or the call comes in after hours when they're not on shift. Voksha doesn't have that gap, it can triage an emergency call, schedule an appointment, or answer questions about insurance and services in the caller's language regardless of when the call comes in or who's staffing the front desk that day. This matters specifically for new patient acquisition in diverse communities, since a prospective patient who can't get through a scheduling call in their language is far more likely to just call the next practice on their list, and for existing patients calling with a dental emergency, language shouldn't be the reason they end up going to an emergency room or a competitor's after-hours line instead of your practice. Practices serving several language communities at once are the ones that typically need Enterprise. Whichever plan you're on, it's worth reviewing how your practice-specific terminology, insurance names, and procedure types come across in the second language during setup so the triage stays accurate across languages.