How do the leads Voksha captures actually reach my sales or dispatch team?

For Moving Companies

Once Voksha completes a call, whether it is a new estimate request, an existing customer inquiry, or a request to change a booking, the details reach you right away by email and SMS alert. On Premium and Enterprise, if Voksha support has connected a CRM like Salesforce or HubSpot, the lead record is created or updated there with the caller's contact info, move details, and inventory notes, so your sales team sees it in the same pipeline they already work from rather than a separate inbox to check. If you book estimates in Google Calendar or Outlook (connected from the dashboard) or Calendly (set up with Voksha support), the booked appointment appears on the relevant estimator's calendar, avoiding the double-booking risk that comes from manually transcribing phone notes into a schedule later in the day. Move management software like SmartMoving is not on Voksha's integration list, but Zapier is, so ask Voksha support whether a Zapier route can get new business onto your dispatch board the same day rather than a day later. Urgent items, like a same-week move request or an emergency reschedule because a closing date moved, can be configured to trigger an immediate notification, such as a text or email alert, to whichever team member handles time-sensitive scheduling, rather than sitting in a queue until the next business day. The overall effect is that your team's morning routine changes from "listen to voicemails and manually log leads" to "review a list of already-organized, already-scheduled appointments," which removes a meaningful amount of administrative time from each day.