What is actually included in the Premium plan for a pest control business?

For Pest Control

Premium is $99 a month and includes 150 answered calls, with anything beyond that billed at $1 per call. For a pest control company, every one of those calls gets full AI receptionist handling: 24/7 answering so a homeowner who spots a mouse at 9 PM or a swarm of termite alates on a Saturday gets an answer instead of voicemail, automatic qualification of pest type such as ants, rodents, termites, bed bugs, or wildlife, and appointment booking into your calendar (Google Calendar or Outlook from the dashboard, or Calendly set up with Voksha support). Premium handles routine FAQ traffic, the questions that eat up staff hours, so your office team only picks up calls from customers ready to schedule or sign a contract. It also covers two languages, such as English and Spanish, relevant for companies serving neighborhoods where a share of calls come in Spanish (Enterprise adds more). Premium includes integrations set up with Voksha support, such as Salesforce, HubSpot, and field service tools like ServiceTitan, so a booked call can reach the system your dispatcher uses (PestPac, PestRoutes, GorillaDesk, and Briostack are not on the current list). Premium does not include the HIPAA and GDPR compliance tier, which sits on Enterprise; most residential and commercial pest control companies do not need that layer, since pest control work does not typically involve protected health information, but a company also servicing healthcare facilities under sanitation contracts should evaluate Enterprise. Billing is month-to-month, with no long-term contract.