What is actually included in the Premium plan for a towing company?
For Towing Services
Premium is $99 a month and includes 150 answered calls, with additional calls billed at $1 each beyond that. For a towing company, every one of those 150 calls gets full AI receptionist handling: 24/7 answering so a 3 AM highway breakdown gets picked up on the first ring instead of routed to voicemail, vehicle-specific qualification that captures whether the job needs a flatbed for an AWD car or a standard wheel-lift for a sedan, precise location (cross street, mile marker, or a map pin the caller reads out) and vehicle make and model captured before the truck rolls, and your standard ETA given on the call to reduce the caller's temptation to hang up and call the next tow company listed on Google. Premium also handles two languages (Starter is English only, and Enterprise adds more), which matters in metro areas and along interstate corridors where many stranded drivers, including tourists and long-haul trucking crews, speak Spanish or another language first. Every plan sends job details to your driver by text and email alerts, and Premium adds integrations such as Salesforce, HubSpot, or QuickBooks, set up with Voksha support, instead of requiring a manual radio call. What Premium does not include is HIPAA (with a BAA) or GDPR compliance, which are on the Enterprise plan only; most towing operations do not need HIPAA since they are not handling protected health information, but a towing company holding a municipal or hospital campus contract with strict data-handling clauses should evaluate whether Enterprise is the better fit. Billing stays month-to-month with no long-term contract, so a seasonal dip in call volume never leaves you overpaying.
Premium is $99 a month and includes 150 answered calls, with additional calls billed at $1 each beyond that. For a towing company, every one of those 150 calls gets full AI receptionist handling: 24/7 answering so a 3 AM highway breakdown gets picked up on the first ring instead of routed to voicemail, vehicle-specific qualification that captures whether the job needs a flatbed for an AWD car or a standard wheel-lift for a sedan, precise location (cross street, mile marker, or a map pin the caller reads out) and vehicle make and model captured before the truck rolls, and your standard ETA given on the call to reduce the caller's temptation to hang up and call the next tow company listed on Google. Premium also handles two languages (Starter is English only, and Enterprise adds more), which matters in metro areas and along interstate corridors where many stranded drivers, including tourists and long-haul trucking crews, speak Spanish or another language first. Every plan sends job details to your driver by text and email alerts, and Premium adds integrations such as Salesforce, HubSpot, or QuickBooks, set up with Voksha support, instead of requiring a manual radio call. What Premium does not include is HIPAA (with a BAA) or GDPR compliance, which are on the Enterprise plan only; most towing operations do not need HIPAA since they are not handling protected health information, but a towing company holding a municipal or hospital campus contract with strict data-handling clauses should evaluate whether Enterprise is the better fit. Billing stays month-to-month with no long-term contract, so a seasonal dip in call volume never leaves you overpaying.
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