Do I need a tech-savvy staff member to set this up, or can a studio owner do it alone?

For Fitness Studios

A studio owner or manager can do it alone without IT support. The setup flow is designed for people running a business, not configuring software, and most of the fitness-specific configuration is filling in information you already know: your class schedule, membership prices, cancellation window, and which scheduling platform you use. On Premium, Mindbody is a self-serve connector you link from the Voksha dashboard yourself; Glofox, Gymdesk and WellnessLiving are set up with Voksha support, so you don't configure those at all. Zen Planner, Pike13 and Mariana Tek aren't on Voksha's standard integration list, so studios on those platforms book through a connected calendar or take bookings from the call summary. You don't need to touch code, configure servers, or involve a developer. For studios with more complex needs, like a group of 3-4 locations sharing a booking system but with location-specific pricing, onboarding support can help configure the location-level logic so the AI correctly routes and answers based on which studio location the caller is asking about. The most common setup mistake studios make isn't technical, it's under-specifying pricing and policy detail upfront (for example, not clarifying that a trial class is free vs. $20, or that cancellations require 12 vs. 24 hours notice), which is a five-minute fix once noticed on a test call. Budget 15-20 minutes to do it right the first time rather than rushing it in five.