What exactly is included in the monthly Voksha fee for a fitness studio?

For Fitness Studios

It depends on the plan. Every plan covers the AI receptionist answering every inbound call to your studio's line 24/7 on the first ring, following your call script, membership pricing and policy answers, trial lead capture with contact info collection, cancellation-request logging, a summary of every call, and text or email alerts to your team for anything requiring a human, like a member dispute over a charge. Starter answers in English and doesn't book. Premium ($99/month) adds class booking and integrations: Mindbody connects yourself from the dashboard, Glofox, Gymdesk and WellnessLiving are set up with Voksha support, and so are CRMs like Salesforce or HubSpot. Premium also adds two languages, useful for studios in diverse metro areas where a meaningful share of callers are more comfortable in Spanish, plus custom call flows and analytics. Setup, configuration of your class formats and pricing tiers, and ongoing updates when you add a new class type or change pricing are included, not billed separately. What's only on Enterprise: HIPAA (with a signed BAA), GDPR and CCPA compliance (relevant mainly to studios offering physical therapy-adjacent or medical fitness services), multiple locations, more languages, and texting callers or taking payments. A single studio doesn't typically need those. Every plan is SOC 2 compliant and ISO 27001 compliant. There's also no setup fee and no cancellation fee if you decide it's not the right fit, backed by the 7-day money-back guarantee, so the monthly number you see is the number you pay, plus any per-call overage.