How does Voksha work for a studio group with multiple locations?

For Fitness Studios

For a studio group running 3 or more locations, whether independently branded or under one franchise name, the setup typically moves to the Enterprise plan, which supports multiple locations, custom call volume, HIPAA, GDPR and CCPA compliance, and a 99.9% uptime SLA. A CRM connection (Salesforce or HubSpot) for centralized lead tracking across all locations is set up with Voksha support on Premium or Enterprise. The practical configuration question is whether each location keeps its own published phone number (common when locations have distinct local identities, different neighborhoods, different class mixes) or the group runs a single central number that routes callers to the right location. Voksha supports both models: with separate numbers per location, each location's line can be configured with that location's specific class schedule, pricing, and staff, so a caller to the downtown studio gets accurate downtown-specific answers rather than generic group-wide information. With a centralized number, the AI can ask which location the caller means (by neighborhood, cross streets, or studio name) and then use that location's schedule and pricing before booking. For a franchise or multi-owner group where individual locations have some pricing autonomy (a common structure in boutique fitness franchising), each location's configuration stays independent even under one shared account, so franchisees aren't locked into identical pricing or policies across the group. Reporting rolls up centrally too, letting an operations lead see call volume, booking conversion, and flagged-issue trends across all locations from one dashboard rather than checking each studio separately.