We have a lot of Spanish-speaking members and prospects, can Voksha handle calls in languages other than English?

For Fitness Studios

Yes, depending on the plan: Voksha answers in English on Starter, two languages on Premium, and more on Enterprise. For most US studios the second language on Premium is Spanish, which is the most common secondary language need, and studios serving several language communities at once, such as Mandarin, Vietnamese, Korean, Portuguese or Haitian Creole alongside Spanish, are the ones who typically need Enterprise. This matters specifically for fitness studios because pricing, class format, and cancellation-policy questions are exactly the kind of detail-heavy conversation where language barriers cause real friction, a prospect who can navigate basic English but isn't fully fluent might hesitate to call at all if they're unsure they'll be understood, or might call and give up partway through a complicated membership-tier explanation. An AI receptionist that can conduct the entire call fluently in a caller's preferred language removes that hesitation and captures leads a studio might otherwise lose simply because the front desk staff on duty that day only speaks English. For studios in immigrant-dense neighborhoods or areas with significant international student or worker populations near a university or hospital, this can meaningfully expand the pool of trial leads beyond what a typical English-only front desk would naturally capture, since word-of-mouth in these communities travels through language-specific networks that a studio's marketing might not otherwise reach directly. Choosing which languages to cover is part of setup, so it's worth telling Voksha which languages your callers use most.