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HVAC Companies

After Voksha books an appointment, does it show up on my technician's schedule automatically?

Avi NashVP of Growth

For HVAC Companies

On Premium, it shows up on whichever calendar you've connected as the source of truth. If you're using Google Calendar, Microsoft Outlook or Apple iCloud for scheduling, Voksha books into that calendar during the call, so the slot is taken as soon as the booking is made, which prevents double-booking when two customers call about the same time window. If your company runs on ServiceTitan, Housecall Pro or FieldPulse, a connection set up with Voksha support on Premium or Enterprise can pass the booking into that system so it appears on the tech's job board the way any other appointment would; Jobber is not supported. Either way, the goal is that your technician doesn't need someone to manually re-enter what the phone call captured, the address, service type, and any notes about the equipment or symptom travel with the booking, and every call also produces a summary by email and optional text alert. For companies still running scheduling out of a shared calendar rather than a full FSM platform, this is often the single biggest time saver, since it eliminates the step where a dispatcher takes a phone message and then separately types it into the schedule later, a step where details get lost or appointments get missed entirely during a busy day. If you use a combination, say Google Calendar for scheduling and a separate FSM tool for job costing and invoicing, Voksha's calendar connection handles the booking side, and your existing workflow between the calendar and your FSM tool continues to work the way it already does. Starter answers and captures details but doesn't book.

On Premium, it shows up on whichever calendar you've connected as the source of truth. If you're using Google Calendar, Microsoft Outlook or Apple iCloud for scheduling, Voksha books into that calendar during the call, so the slot is taken as soon as the booking is made, which prevents double-booking when two customers call about the same time window. If your company runs on ServiceTitan, Housecall Pro or FieldPulse, a connection set up with Voksha support on Premium or Enterprise can pass the booking into that system so it appears on the tech's job board the way any other appointment would; Jobber is not supported. Either way, the goal is that your technician doesn't need someone to manually re-enter what the phone call captured, the address, service type, and any notes about the equipment or symptom travel with the booking, and every call also produces a summary by email and optional text alert. For companies still running scheduling out of a shared calendar rather than a full FSM platform, this is often the single biggest time saver, since it eliminates the step where a dispatcher takes a phone message and then separately types it into the schedule later, a step where details get lost or appointments get missed entirely during a busy day. If you use a combination, say Google Calendar for scheduling and a separate FSM tool for job costing and invoicing, Voksha's calendar connection handles the booking side, and your existing workflow between the calendar and your FSM tool continues to work the way it already does. Starter answers and captures details but doesn't book.

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