How long does it take to get Voksha set up for our clinic's phone line?

For Medical Clinics

You can be live in under 5 minutes by forwarding your existing number, then add as much customization as your clinic wants. The core steps are: connect your existing clinic phone number (by forwarding it to Voksha, so patients keep dialing the same number they already know), on Premium or Enterprise connect your scheduling calendar (Google Calendar and Outlook connect from the dashboard; Calendly is set up with Voksha support), and configure the call flow, meaning what Voksha should ask new patients, how it should triage symptom calls versus routine scheduling calls, and where prescription refill requests should route. Clinics running practice management systems like athenahealth or DrChrono can have Voksha support set up that connection on Premium or Enterprise; otherwise, if your front desk already mirrors appointment slots to Google Calendar or Outlook as a shared view, Voksha books against that same availability. For the after-hours symptom triage use case specifically, you configure a script tier: routine questions get scheduled for the next business day, moderate symptom calls get a callback flag for the on-call provider, and anything matching emergency keywords gets routed to instructions to call 911 or go to the ER. Most clinics do a soft launch by routing only after-hours and lunch-hour overflow calls to Voksha for the first week, watch the call logs and transcripts, adjust the script, then expand to full front-desk overflow coverage once they trust the handling. Calls involving patient health details belong on Enterprise, where HIPAA and a signed BAA apply.