Does Voksha notify my front desk when a new appointment comes in, or do they have to check manually?
For Salons & Spas
On every plan, your team gets a call summary plus an email or SMS alert. On Premium, new bookings also land in whatever connected calendar or booking platform your salon already uses, such as Mindbody, Square Appointments, Booker, Vagaro, Boulevard, or Fresha, so they appear on the same schedule your front desk pulls up dozens of times a day. Because each booking lands as soon as it is made, a client calling at 6pm to book tomorrow's 10am slot shows up on the calendar before your first coffee the next morning, the same way a client booking through your online widget would. Most salon platforms also support their own notification settings, like a desktop alert or an email digest for new bookings, and since Voksha's bookings land in that system rather than a workaround, those existing notification features keep working exactly as they did before. For calls that need a human follow-up rather than an automatic booking, like a client asking a detailed question about a color correction plan or wanting to negotiate a custom package, Voksha flags those specifically rather than trying to force them into an automatic appointment, so your front desk sees a clear needs-callback item distinct from a confirmed booking. The net effect is that your team is not doing extra checking work to find out what Voksha booked, the calendar itself is the notification system, the same one they were already trained on, which is part of why setup does not require retraining staff on a new tool just to see what came in overnight or during a busy Saturday.
On every plan, your team gets a call summary plus an email or SMS alert. On Premium, new bookings also land in whatever connected calendar or booking platform your salon already uses, such as Mindbody, Square Appointments, Booker, Vagaro, Boulevard, or Fresha, so they appear on the same schedule your front desk pulls up dozens of times a day. Because each booking lands as soon as it is made, a client calling at 6pm to book tomorrow's 10am slot shows up on the calendar before your first coffee the next morning, the same way a client booking through your online widget would. Most salon platforms also support their own notification settings, like a desktop alert or an email digest for new bookings, and since Voksha's bookings land in that system rather than a workaround, those existing notification features keep working exactly as they did before. For calls that need a human follow-up rather than an automatic booking, like a client asking a detailed question about a color correction plan or wanting to negotiate a custom package, Voksha flags those specifically rather than trying to force them into an automatic appointment, so your front desk sees a clear needs-callback item distinct from a confirmed booking. The net effect is that your team is not doing extra checking work to find out what Voksha booked, the calendar itself is the notification system, the same one they were already trained on, which is part of why setup does not require retraining staff on a new tool just to see what came in overnight or during a busy Saturday.
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