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Salons & Spas

Can Voksha add new callers to my email marketing list or CRM automatically?

Avi NashVP of Growth

For Salons & Spas

On Premium and Enterprise, CRMs like Salesforce and HubSpot can be connected with Voksha support, which means contact details captured during a booking call, name, email, phone number, can go into the same system you use for client relationship management and, depending on how that CRM connects to your email marketing tool, into your marketing lists as well. Many salons run their email or SMS marketing through a platform that already connects to their CRM, like Mailchimp linked to HubSpot, or a salon platform's built-in marketing module linked to Vagaro or Boulevard client records, and in those setups, a new client captured by Voksha becomes visible to your marketing workflow without manual data entry. On Premium, bookings also land in your connected booking platform, which for most salon software already includes a client record system, so a first-time caller who books an appointment is added as a new client in your salon platform the same way an online booking widget would add them, and any marketing list your platform maintains from that client database benefits accordingly. Two things worth being deliberate about: first, appointment booking data being present in your system is not the same as marketing opt-in consent, so if you want to send promotional texts or emails, apply your usual opt-in practice separately rather than assuming a booking call implies marketing consent. Second, confirm which specific CRM and marketing integrations you need during setup, since Starter has no integrations and Premium or Enterprise integrations other than the self-serve calendar connectors are set up with Voksha support.

On Premium and Enterprise, CRMs like Salesforce and HubSpot can be connected with Voksha support, which means contact details captured during a booking call, name, email, phone number, can go into the same system you use for client relationship management and, depending on how that CRM connects to your email marketing tool, into your marketing lists as well. Many salons run their email or SMS marketing through a platform that already connects to their CRM, like Mailchimp linked to HubSpot, or a salon platform's built-in marketing module linked to Vagaro or Boulevard client records, and in those setups, a new client captured by Voksha becomes visible to your marketing workflow without manual data entry. On Premium, bookings also land in your connected booking platform, which for most salon software already includes a client record system, so a first-time caller who books an appointment is added as a new client in your salon platform the same way an online booking widget would add them, and any marketing list your platform maintains from that client database benefits accordingly. Two things worth being deliberate about: first, appointment booking data being present in your system is not the same as marketing opt-in consent, so if you want to send promotional texts or emails, apply your usual opt-in practice separately rather than assuming a booking call implies marketing consent. Second, confirm which specific CRM and marketing integrations you need during setup, since Starter has no integrations and Premium or Enterprise integrations other than the self-serve calendar connectors are set up with Voksha support.

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