Do we pay extra for connecting Voksha to our PIMS and calendar, or is that included in the plan price?

For Veterinary Clinics

Integrations are part of the Premium and Enterprise plans rather than a separate add-on; Starter ($14/month, 15 calls included) answers calls, captures details, and sends summaries and alerts, but does not include integrations or booking. On Premium ($99/month, 150 calls included), calendar booking through Google Calendar, Microsoft Outlook, or Apple iCloud is something you connect yourself from the dashboard, and PIMS integrations for Cornerstone (IDEXX), Covetrus Pulse, or Shepherd are set up with Voksha support, so bookings and intake data do not need to be re-entered by hand. Where cost can enter the picture is if your practice runs a PIMS that isn't on the integration list, such as ezyVet, Avimark, or ImproMed, or wants a custom connection to a specialty billing, insurance verification, or CRM system beyond the standard set; that level of custom integration work is typically scoped and available on the Enterprise plan (from $990/month), which also includes dedicated support to handle the setup rather than a self-service flow. For single-location and small multi-doctor practices on Premium running one of the listed PIMS platforms, there's no separate integration fee to budget for beyond your plan tier. It's worth confirming your specific PIMS and calendar setup during onboarding so you know upfront whether you're squarely in standard-integration territory or need an Enterprise-level custom connection.