How do I calculate ROI on an AI receptionist for my veterinary clinic?

For Veterinary Clinics

Start with two numbers you already have: average new-client lifetime value (roughly $1,200 for most companion animal practices once you count the initial exam, vaccines, and 3-5 years of annual visits) and average emergency visit revenue (roughly $1,500 including exam, diagnostics, and initial treatment). Then estimate how many calls your front desk is currently missing. A 411 Locals study found only 37.8% of calls to local businesses were answered; your front desk likely does better than that, but most practices still lose calls to voicemail during peak hours (opening rush, lunch, closing) and effectively all after-hours calls unless they pay for a live answering service. If your practice gets 300 calls a month and misses, say, 45 of them, and just 3 of those are new clients who go elsewhere and 1 is an emergency that goes to the 24-hour ER, that is roughly $5,100 in lost revenue in a single month, against a $99 Premium plan. The math holds even conservatively: Voksha only needs to save one new client every couple of months to pay for itself many times over. Beyond direct revenue, factor in staff time recovered. If a receptionist spends 90 minutes a day fielding routine refill and appointment-status calls that Voksha handles instead, that is 30+ hours a month redirected toward in-clinic client service, check-in, and check-out, which reduces the front-desk overtime and burnout-driven turnover that's common in vet reception roles.