Does setup require our service advisors to do anything, or can the owner handle it alone?

For Auto Repair Shops

The owner or an office manager can handle the entire setup alone, it doesn't require pulling a service advisor off the counter or scheduling a training session with your team. The configuration steps, forwarding the phone number, setting hours and bay capacity, loading job pricing, and on Premium linking a calendar, are all done through Voksha's setup flow, and the shop is live in under 5 minutes once the number is forwarded. A shop management connection, such as Tekmetric, Shop-Ware or Mitchell 1, is set up with Voksha support, so nobody at the shop has to configure it. Where advisors do come in is afterward: once appointments start landing in Google Calendar, Outlook, or your shop system, your advisors work from that booked schedule the same way they already do, they don't need to learn a new tool or check a separate inbox. If your shop wants advisors to weigh in on the price ranges the AI quotes for common jobs, that's a five-minute conversation rather than a training requirement, since most advisors already know their comfortable quote ranges from doing it verbally every day. Shops that run this the smoothest usually have one person, often the owner or office manager, own the initial setup and pricing configuration, then let the team simply start seeing booked appointments and call summaries show up. There's no ongoing maintenance burden placed on technicians or advisors, and no login or dashboard they're required to check unless they want visibility into call activity.