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Auto Repair Shops

Can Voksha work with Mitchell 1 Manager SE for repair orders and appointments?

Avi NashVP of Growth

For Auto Repair Shops

Yes, Mitchell 1 is on Voksha's integration list, alongside Tekmetric and Shop-Ware. It's available on Premium or Enterprise and is set up with Voksha support, so the specifics of what reaches Mitchell 1 are confirmed with you during setup. The goal is that appointment details and vehicle information booked over the phone land in your existing Mitchell 1 workflow rather than requiring your service advisor to re-enter what the caller already provided. This matters specifically for shops running Mitchell 1's Manager SE, since a lot of independent shops rely on it as the single source of truth for repair orders, customer history, and vehicle records, and having a separate phone answering tool that doesn't talk to that system just creates a second place to check and a source of double-entry errors. When a customer calls and books a brake inspection, Voksha captures the vehicle year/make/model, mileage, reported symptoms, and preferred time, checks it against your bay and technician availability, and the resulting appointment is passed along so your team sees it the same way they would if front counter staff had typed it in. This also means repeat customers benefit from continuity, if your shop uses Mitchell 1 to track service history, that context is available to your advisor when the customer arrives, even though the appointment itself originated from an AI-answered phone call. Your shop is live in under 5 minutes once you forward your number; the Mitchell 1 connection is arranged with Voksha support alongside that, and you can rely on call summaries in the meantime.

Yes, Mitchell 1 is on Voksha's integration list, alongside Tekmetric and Shop-Ware. It's available on Premium or Enterprise and is set up with Voksha support, so the specifics of what reaches Mitchell 1 are confirmed with you during setup. The goal is that appointment details and vehicle information booked over the phone land in your existing Mitchell 1 workflow rather than requiring your service advisor to re-enter what the caller already provided. This matters specifically for shops running Mitchell 1's Manager SE, since a lot of independent shops rely on it as the single source of truth for repair orders, customer history, and vehicle records, and having a separate phone answering tool that doesn't talk to that system just creates a second place to check and a source of double-entry errors. When a customer calls and books a brake inspection, Voksha captures the vehicle year/make/model, mileage, reported symptoms, and preferred time, checks it against your bay and technician availability, and the resulting appointment is passed along so your team sees it the same way they would if front counter staff had typed it in. This also means repeat customers benefit from continuity, if your shop uses Mitchell 1 to track service history, that context is available to your advisor when the customer arrives, even though the appointment itself originated from an AI-answered phone call. Your shop is live in under 5 minutes once you forward your number; the Mitchell 1 connection is arranged with Voksha support alongside that, and you can rely on call summaries in the meantime.

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