Does Voksha charge per therapist or per location for a PT practice?

For Physical Therapy Clinics

No per-therapist charge. Pricing is based on call volume, not therapist headcount or treatment rooms. On Starter or Premium, each clinic location runs its own agent on its own plan, so a second location means a second plan rather than a per-therapist fee. This matters for PT because therapist count does not map cleanly to phone volume; a solo therapist with a steady referral pipeline from two orthopedic surgeons might field fewer calls than a 4-therapist clinic that is actively marketing for new patients and fielding a high volume of insurance verification questions. A single-therapist practice usually fits Starter ($14/month, 15 calls included) if Voksha is only covering after-hours and lunch-hour gaps between patients. A clinic with 3-5 therapists and a front desk that gets overwhelmed during peak morning and after-work hours typically needs Premium ($99/month, 150 calls included) to cover full daytime overflow plus after-hours referral intake. If you want multiple clinic locations managed together under one account with combined call volume, or if per-call overage on Premium starts adding up every month, Enterprise starts at $990/month with a custom call volume negotiated to your actual pattern, and includes HIPAA and GDPR compliance features relevant to a larger multi-site operation handling protected health information across locations. Because it is month-to-month with no contract, a growing PT group adding a second or third location can move up a tier as volume increases rather than pre-paying for capacity a new location has not generated yet.