Is Voksha cheaper than hiring a medical answering service for our PT clinic?

For Physical Therapy Clinics

Yes, and the gap widens the more calls your clinic actually handles. Traditional medical answering services usually charge a monthly base fee and then bill by the minute. A new patient intake call for a PT clinic runs long because the operator has to capture injury details, physician referral information, and insurance basics, so a 6-8 minute intake call costs several times what a short call does on a per-minute service. Voksha bills per call, not per minute (Premium is $99/month for 150 calls, then $1 per call), so a 10-minute new patient intake and a 30-second scheduling call cost the same. For a clinic handling 250-300 calls a month, that difference compounds, since per-minute billing grows with every long intake call. The bigger functional gap is what the call actually accomplishes. A traditional answering service operator takes a message and promises a callback, which means the injured patient calling at 9pm after an ER visit still has to wait until morning for someone to actually book the evaluation. On Premium or Enterprise, Voksha books the initial evaluation onto your therapist's calendar during the call and collects the injury details and referral information up front (texting the patient a confirmation is Enterprise-only), so the patient has an appointment before they hang up instead of a pending callback. There is no annual contract either; it is month-to-month with a 7-day money-back guarantee.